Guest brought STRANGERS into my home at 2:30AM and 2 Camers were stolen R35,000+

[Tony2066]

Please advise next steps - a young guest, went out, got drink, bunder the guise of "emergency"  and thay were his cousins, brough to FREEKING strangers into my home at 2:30am on Friday morning. one of the strangers stole 2 of my expensive camera's.

Have open a charge, but SAPs...? really!.  Im not insured!!! 

[Helen3]

An awful situation....If a guest brought strangers into my home at 2.30 in the morning i would tell them to leave? @Tony2066 

1. I am a homeshare hosts and never leave expensive items out in public areas of my home

2. make a police report 

3. follow Airbnb's process for making a claim under the host guarantee

4. Get home insurance for short term lets 

[Tony2066]

Thnx - how do i ....3. follow Airbnb's process for making a claim under the host guarantee

[Helen3]

Look on the Airbnb help website for steps to take @Tony2066