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Guest having booking issues

Answered!
‎09-05-2023 10:47 PM
Rona808
Level 1
Thousand Oaks, CA
‎09-05-2023 10:47 PM

Guest having booking issues

A potential guests is trying to book for 9 days and is choosing the 10% off no cancellation but when check out occurs it's reverting to the regular price... HELP!

 

Thanks,

Rona

‎09-05-2023 10:47 PM
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Top Answer
‎10-05-2023 09:39 AM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎10-05-2023 09:39 AM

@Rona808 Ive had a play with your listing and in May for 3 nights I get the 10% discount. In October for I think 7 nights I don't.

Have you only got the discount set for a number of days or particular dates?

Finally when I get shown the discount it DOES appear on the payment screen.

View Top Answer in original post

‎10-05-2023 09:39 AM
1 Reply 1
‎10-05-2023 09:39 AM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎10-05-2023 09:39 AM

@Rona808 Ive had a play with your listing and in May for 3 nights I get the 10% discount. In October for I think 7 nights I don't.

Have you only got the discount set for a number of days or particular dates?

Finally when I get shown the discount it DOES appear on the payment screen.

‎10-05-2023 09:39 AM

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