Have lost the link to sync calendars

[Chris232]

Oh dear, another update which is causing me confusion.

When i go to my listing via my calendar I used to be able to update calendars by clicking a link to sync with Booking.com.

Now I am struggling to find this link.

AirBnB does not update calendars with speed and so there is a risk of being double booked. To overcome this problem, as soon as I receive a reservation from Booking.com I would immediately come to airbnb and sync calendars.

I really am struggling now with Aibnb, It is no longer user friendly. Since all the updates have been implemented, AirBnB bookings have dropped to near non existent..... Whilst reservations from Booking.com now counts for 98% of my business.

[Bhumika · Accepted solution]

Hi @Chris232 ,

Are you still having issues to sync your calendars?

I wanted to share this article that outlines steps to sync your calendars: Syncing your Airbnb calendar with other calendars. I hope it helps.

If you need further help, please feel free to use @ and tag me.

[Mike216]

Hello Bhumika,

                               I too am having sync problems - despite having removed links and resetting Airbnb and Booking.com several times now. (I have no problems with 3 other listings) 

I can't find any valid reason for why this would happen with a particular listing and it is hard to determine if the problem is on the ABB or BC side. 

Do you have any explanation as to why this would happen?
Thanks.

Mike

[Joan2709]

@Mike216 

Be sure to tag @Bhumika (using the @sign) in order for her to see your question.

This problem appeared a few weeks ago with the sync to Vrbo from Airbnb. You may have to notify customer service with Airbnb and Booking.com in order to resolve it. 

[Mike216]

Thanks. 

[Bhumika]

Hi @Mike216 ! Would you be able to share a few screenshots of both the calendars so that we can get some advice from the tech team? 

Thank you for tagging me @Joan2709 🌻!

[Mike216]

Thanks. It seems many people are having this problem - are you aware of an underlying technical problem that is causing this? 
I can't find good info. online about this problem, just a lot of complaints with people having the same problem.