Multiple guests this year didn’t leave a review despite asking in checkout instructions, one week reminder, and 2 week reminder right before the 14day limit. No idea why.
Number of guests are not aware of the importance of reviews to Hosts and themselves. I guess we as hosts have duty to educate our guests of the significance of leaving a review. Although it might sound awkward sometimes
@Karissa31 I was astonished at the length of time that it took to enter a review from the guest's side of the AirBnB review function. Multiple pages and options to complete, scrolling from subject to subject. I understand now why some guests do not like to complete the process, and do not worry about a guest who does not review.
The sad thing is that you may get more reviews from guests who have complaints. While those may be useful as a learning function (guests keep asking for certain things) it means that we risk lower numbers and losing the superhost designation.