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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

After hosting for years, I’ve learned that small adjustments often make the biggest difference.One thing that helped me a lot was rewriting my house rules in a friendly, clear way instead of sounding strict.Guests understood expectations better, and I not... Latest reply by Mafus0

Hello everyone ,I hope you’re having a great week! Effective communication with guests starts with clarity and warmth. Share the key details before arrival, and once they’ve checked in, keep messages short, friendly, and timely. Staying available, bu... Latest reply by John5097

Summary: Guest Misconduct:The guest smoked inside the room, brought unauthorized visitors, and entered private areas without permission.They later attempted to extort $150 to remove their review. False Review:The guest left a 1-star review with false clai... Latest reply by Helen3

Guest Christian booked for 2 people, tried cancelling just over a week before arrival. I explained strict cancellation policy and offered 60 percent refund if rebooked. He refused, and said he would said friends in his place. He sent 6, not two. Madelief ... Latest reply by Tammy162

Guests poured food items in the kitchen drain. No garbage disposal... what to do? Charge guests? Latest reply by Sharon-Lou0

I want to share my experience because it involves multiple Airbnb policy violations by the host and major mishandling by Airbnb Support. From the first day of my reservation, the host: Switched me to a different unit without noticeMoved me into an unliste... Latest reply by Helen3

What is the phone number contact to Air BNB for superhosts Latest reply by Alex

Hi,I'm wondering if anyone else has had a guest that did not check-in leave a review and successfully had that review removed? I have been trying to have a review removed for nearly a week, and I have not gotten very far. Here are the relevant details to... Latest reply by Stuart491

Dear all, Really messed up by the current review dispute process! I got a reservation which not able to host becasue the previous guests left 20ish trash bags in the room, there are stink and gnats all over the house, so that I reached out customer servic... Latest reply by Allie269

  Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and challenges. These guests often value comfort, convenience, and a quiet environment where they can relax after a busy day. Providi... Latest reply by Elisa