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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ...

While the idea is great, it is just impractically executed. As many other hosts and superhost alike have continually retorted the same sentiments on the allocation of the guest favorite badging, it needs some work aside from its AI 24hr regeneration cycle... Latest reply by Zheng49

My guest has booked for 5 nights. On the 3rd night they had an inconvenience and wanted to check out on 4th day morning. Which I’m ok with as this was his first Airbnb or rather his first homestay experience and he was expecting a hotel service which we d... Latest reply by Elisa

Hello everyone, I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service told me that once a receipt is generated, the language cannot be changed anymore. This is ridiculous. I modified my global setting... Latest reply by Binyi0

I had a guest who lied about the amount of people on his reservation, to get a cheaper price. The guest was very upset when he realized that I lived at the property. He made a reservation for 1 person then showed up with 5 then switched it to three and de... Latest reply by Karen114

Hi, I have been a host for about 8 months. When setting up my posting, I had checked 'no' to smoking, vaping, e-cigarettes allowed. This weekend guest reached out to me and asked if they could vape. I told her that it was posted in the rules but she cam... Latest reply by Andrew3175

Good evening, i have a host that arrived tonight for tonight and tonight of all nights, i have a major boiler problem which means i don’t have hot water at this moment. i was wondering if anybody here has experience in taking a over a host from another h... Latest reply by Rebecca

Dear Airbnb Community, I’m reaching out to express my frustration regarding a retaliatory review that Airbnb has refused to remove, despite clear evidence that the guest left it in response to being held accountable for significant damage to our property.... Latest reply by Elaine701

how can I improve my booking Latest reply by Lorina14

Hello Airbnb administrator, Thank you for your attention to this matter. I would like to report a guest who repeatedly violated our house rules, had multiple unpleasant interactions with our cleaner, and left a misleading, negative review in retal... Latest reply by Mike-And-Jane0

Job Title: Airbnb Superhost Co-Host for Marina Grande on the Halifax CondoLocation: Marina Grande on the Halifax, Daytona Beach, FLJob Type: Part-Time, ContractOverview:Seeking an experienced and detail-oriented Airbnb Superhost to act as a co-host for a ... Latest reply by Rebecca