Gregory759 Level 1 Toronto, Canada Help with what appears to be a dual listing? We have booked an Airbnb in December (with a cancellation pe... Latest reply We have booked an Airbnb in December (with a cancellation penalty). It appears that the same exact house is listed twice at a... Latest reply
Elisa Community Manager What do you include in your welcome message? Hello everyone, and wishing you a great week! Today, I... Latest reply Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little... Latest reply
Tymofii3 Level 1 False Smoking Allegation and Unfair Damage Charge I recently experienced a frustrating situation with an Airbn... Latest reply I recently experienced a frustrating situation with an Airbnb stay that resulted in a false accusation of smoking, followed b... Latest reply
Suzanne1160 Level 1 Denver, CO Guest Leaves Cat Poop INSIDE house I’m feeling really frustrated and would appreciate some advi... Latest reply I’m feeling really frustrated and would appreciate some advice. I hosted a guest for 2 months. My listing clearly states NO C... Latest reply
Nicolo40 Level 1 Milan, Italy Becoming a Co-Host I am currently a Chef in a restaurant in Milan, but I would ... Latest reply I am currently a Chef in a restaurant in Milan, but I would like to begin a journey in the real-estate world, because it has ... Latest reply
Brian311 Level 2 Valletta, Malta Cockroaches and refunds We have a guests staying for about 2 weeks, half way through... Latest reply We have a guests staying for about 2 weeks, half way through their stay they are complaining that there are cockroaches in th... Latest reply