M263 Level 2 Difficult guest - help! All input much appreciated thank you I have a guest for 3 w... Latest reply All input much appreciated thank you I have a guest for 3 weeks who arrived yesterday, booked a single bedroom in my home. T... Latest reply
Conner11 Level 2 Boise, ID Airbnb guests admits to 5 accounts. left retaliatory 1 star ... This week I had an airbnb guest attempt to book my property ... Latest reply This week I had an airbnb guest attempt to book my property using instant booking. They had multiple bad reviews on there acc... Latest reply
Tony2232 Level 2 Pine Ridge, FL Fraud or Unauthorized Charges to Credit Card by AirBB Background: I booked an upcoming stay for a family vacation... Background: I booked an upcoming stay for a family vacation. Payment wasn't required at time of booking. When charges final...
Zak439 Level 2 Boise, ID Providing Streaming Services? Hey all! I have a guest coming in this week that are upset t... Latest reply Hey all! I have a guest coming in this week that are upset that I do not provide streaming services. We have an 86 inch TV wi... Latest reply
Norman9 Level 3 Honolulu, HI Extenuating Circumstance Cancellation & Account Hold Dear Airbnb Host Ambassadors and Staff, I'm writing here to ... Latest reply Dear Airbnb Host Ambassadors and Staff, I'm writing here to escalate a matter that the airbnb customer service call centers h... Latest reply
Andrew3983 Level 1 Guest requested to change a reservation after check-in I am currently hosting a guest who booked for 3 months on a ... Latest reply I am currently hosting a guest who booked for 3 months on a firm cancellation policy. After staying for 2 months, the guest a... Latest reply