Host left a scathing review of me and mentioned my religion

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Barbara1213
Level 2
Boca Raton, FL

Host left a scathing review of me and mentioned my religion

Host left a scathing review of me and mentioned my religion.  He didn't denigrate my religion but the rest of review was a scathing indictment that puts people of my religion in a bad light.  Of course, he has no proof of the things he accused me of.  His review is filled with lies and twisted logic.

Host also mentioned that I asked for a refund.  

 

Isn't mentioning a resolution case (request for refund) go against the rules of reviews?  And is it ever okay to mentions someone's religion?  I would like that to remain private mainly because people from my religion are the number one target of violence in NY state where I travel mostly, and I am afraid of being targeted.

 

Thanks for any input.

Top Answer
Clara116
Level 10
Pensacola, FL

@Barbara1213 Having read this post, before the review was taken down and reading all the comments - I'm also on the side of : Why do you insist on calling the host crazy? Why must you find something negative to write in most all your reviews?? Your hosts write such lovely things how clean and quiet you are - but you must surely surprise them after the stay with your "go to" complaints, seems you have a super sensitivity to noise, A/C and must at all times have circulating air - in summer in Fl. we do indeed have fans to help cool us, but winter?? Now Barbara that seems a big stretch to me....since I am in north Florida and you in the south Florida.  

Its unfortunate that the review was removed. Because I think, when someone shows you who they are- Believe them.  Other hosts need and want to see the type of guests they are booking and if problems are on the way. Your review history proves this to be the case when accepting your booking request. 

Its my hope you have noticed the responses from hosts here and taken a look at your style of being a guest. 

Just a note: In review writing, it is NOT necessary for you to find something wrong. I'd be very curious to know-  how many of your stays have resulted in refunds, or monies back on your stays. Perhaps its just your style. And you don't like paying the amount and have found ways to try and get money back during and after....unfortunate if that's the case. Just know you will not get booked by those hosts/crazy hosts that read and see how you seem to work what you do. We will avoid drama and guests with an action plan in place - cause the money is much less important. 

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30 Replies 30
Lenore22
Level 10
California, United States

Call Airbnb customer service.

Louise0
Level 10
New South Wales, Australia

It's interesting, you stayed in many, many Airbnb properties over the years and in almost every review you mention air conditioning and/or noise.  Why is that?  I'm just curious.

 

Regarding the poor review, whilst the host probably shouldn't have mentioned your religion I don't think it was done to denigrate you, nor did he he explicitly state or even imply any link between your behaviour and your religion. In essence, there is nothing in the review to support your concern that "the rest of review was a scathing indictment that puts people of my religion in a bad light".  I also don't see any reason that his comments would in any way threaten your personal safety, so I think that aspect of your complaint is  a bit of an overreaction. 

 

I can't comment on the other claims as it all comes down to a he said/she said situation.

 

It must be frustrating to receive a poor review, particularly when you believe it's unfair.  However, you have many other good reviews and no reasonable host will form an opinion of you solely on the basis of that one review.  As a host, if I was assessing your desirability as a guest I would be more concerned about the persistent noise/aircon theme running through your reviews of other hosts.  That would concern me a lot more than one suspect review from another host.

Sudsrung0
Level 10
Rawai, Thailand

@Barbara1213 @Louise0 

 

As a host I would ignore the remarks about a religion thinking something has gone wrong here between the host and guest,

I or my husband would see how you refer to the A/C maybe you can inform us as to why,

All our properties here have A/C we cannot live without it.

I would be concerned that you just might start complaining about the noise maybe trying to get a refund because the A/C was not to your liking 

There was no ac in the bedrooms.  So I couldn't complain about the noise even if I wanted to.  Lol.

Fred13
Level 10
Placencia, Belize

Whenever I read an all-over-the-place and too-many reasons for a refund, ranging from religion to noise husband made (how many husbands were there again?), gives me the impression that one is thinking that if they throw enough on the wall maybe something will stick.  On the other hand, the host has a very consistent positive history; if I was an Airbnb CS personnel I would have voted in his favor and removed both reviews. 

Kia272
Level 10
Takoma Park, MD

@Barbara1213  O.M.G "afraid of being targeted?" How, exactly, is that going to happen via an AirBnB review? The host mentioned your religion in the context of trying to accommodate you. That's all. Nothing to see here. 

 

You seem like a problematic guest based on your reviews and reviews left for other hosts. The fact that you're questioning what a review is and isn't allowed to contain leads me to believe that this isn't your first rodeo. 

 

Something stinks here, and I don't think it's the host. 

Huma0
Level 10
London, United Kingdom

@Barbara1213 

 

I am afraid I have to agree with some of the other comments here. It's not so much that review that would put me off as you have lots of other nice reviews. It's the reviews you have left for your hosts that would 100% make me hit the decline button if you tried to book with me. And I didn't read all of them, just a handful of the more recent ones.

 

The frequent mentions of A/C and noise suggest that you have a bit of an obsession with these and, therefore, that perhaps the problems lies more with you than the listings themselves. It can't be a coincidence that the host mentions these two issues and that they also come up frequently in the reviews you've left. So, it just doesn't ring true that his review is simply lies and twisted logic. I have no idea what the noisy husband bit is about though...

 

Even when you seem happy with your stay, in many reviews you include, "The only negative was..." as if you feel you always have to mention something negative/make a criticism. Why? Contrary to what you might think, that is not how most guests write reviews. The few that do tend to be the high maintenance ones who expect more than is stated on the listing, make additional demands but don't appreciate the extra effort the host goes to accommodate them, and are on the look out for some sort of problem/something to complain about. In short, exactly the kind of guests that hosts should try to avoid for their own sanity.

@Barbara1213   It appears that your host was only aware of your religion because you asked for a certain accommodation related to it. If this is the case, it's absolutely relevant to the review. It would have been inappropriate if there had been discriminatory language, but clearly the problem was just with your behavior as an individual, rather than a bias against your faith.

 

It's not against the rules to mention that you demanded a refund. Really, come on. Your prospective hosts deserve to know that accepting your booking might result in losing income and receiving the horrible reviews that you like to leave. I'm sure some of them will still be happy to have the business, but it's only fair that they get to make an informed decision.

Sorry to disappoint you but my crazy host's review was removed due to numerous violations of the rules.

Kelly149
Level 10
Austin, TX

@Anonymous @Huma0 @Fred13 @Louise0 @Kia272  looks like @Barbara1213 was successful at making the case for review removal. 

Barbara1213
Level 2
Boca Raton, FL

After numerous attempts, a nice rep admitted the crazy host's review violated numerous rules for posting reviews.

Fred13
Level 10
Placencia, Belize

Good outcome, everyone learned something and no one got hurt in the process.

@Fred13  Not sure if I consider this a good outcome. As far as I'm concerned, a troublesome guest eluded an important review. That leaves other hosts vulnerable to falling victim to her manipulations. 

 

Not entirely sure that she learned anything either, as she's still blaming the "crazy" host. 

 

The bottom line is, would you want this guest to stay at your property? 

Kia

Nope,  but I am thinking more of the third party (Airbnb) involved since these tete a tete do not look good for them and glad was taken down.  That  is really who I am most concerned with since that is who ~I~ have to deal with on a daily basis.