Emily2525 Level 1 Brighton, United Kingdom Guest demanding full refund due to non-existent bed bugs I had a guest check-in yesterday afternoon for a 5 night sta... Latest reply I had a guest check-in yesterday afternoon for a 5 night stay. She requested an early check-in which I allowed. First of all ... Latest reply
Courtney646 Level 2 Airbnb automated review system refuse to remove a retaliator... I am stunned that this is happening because this was actuall... Latest reply I am stunned that this is happening because this was actually Airbnbs actions that I'm being punished for it. I had a guest m... Latest reply
Michael2254 Level 1 Los Angeles, CA An difficult situation. Need Advice. Hi Host,Airbnb's system processed a payout to me, which was ... Latest reply Hi Host,Airbnb's system processed a payout to me, which was supposed to cover the cancellation fees. The substantial amount o... Latest reply
Ira5371 Level 2 London, United Kingdom Fabricated message within chat Hello everyone, has it ever happened to anyone that Airbnb f... Latest reply Hello everyone, has it ever happened to anyone that Airbnb fabricated chat threads? A message just showed up on my feed and l... Latest reply
Ira5371 Level 2 London, United Kingdom Guest Refunded £1000 After False Claim by Airbnb – Host Righ... I’m a junior host in the UK and am shocked by how Airbnb han... Latest reply I’m a junior host in the UK and am shocked by how Airbnb handled a recent cancellation that cost me £1000.A guest cancelled a... Latest reply
John400 Level 1 Shenyang, China I set house rules as not suitable for children but somebody ... I have just started hosting and am expecting my first guest ... Latest reply I have just started hosting and am expecting my first guest on Monday but someone else just auto-booked the double room for D... Latest reply