Host support is AJOKE

[Lindsay634]

Can someone tell me how I can speak to someone at Airbnb who is a manager and who is not in some far away call centre reading a script?

Airbnb has my listing in the WRONG city and despite talking to MANY, MANY " ambassadors" the problem is still not resolved!!!!

Does someone in the community know how to get in touch with people who can actually solve problems?????

[Helen3]

Have you tried this @Lindsay634 

https://www.airbnb.co.uk/help/article/478

both your listings show as being in Toronto - where should they be? 

[Lindsay634]

No because I didn't move!!!!!!  My listing was perfectly fine until Airbnb updated their system and suddenly my apartment is described as being in the WRONG city.  How can I make someone understand this is a problem with Airbnb's system and algorithm!!!!!

[Helen3]

It's not clear from your post which city should your listings be showing in if not Toronto ? @Lindsay634 

and why isn't it possible for you to follow the link I kindly looked up for you to change the city in the address .

[Lindsay634]

My listing is in Toronto but my listing heading says Scarnborough no matter how many times I reenter my address which is correct in my listing and always had been.

What I'm trying to male everyone understand is up until 4 months ago, the heading on my listing was "Toronto Beaches Bright 1 bedroom".  That is the heading I put on it.  Then suddenly Airbnb's AI added a new heading that says "apartment in Scarborough".  My apartment is NOT in Scarborough and I can't get this changed.

[Lindsay634]

The heading on my listing says "apartment in Scarborough".

It is Not in Scarborough.