How do I contact a person that requested a booking which I had to decline, to let them know the space is now available?

[Sue2486]

I declined a booking as I had agreed to allow family to stay.  Family are no longer coming and I would like to contact the person who made the booking request to let her know that  the space is now available.  Can I contact  via Airbnb messaging as part of our initial conversation?  If not, is there a way to get in touch with them to let them know?

[Mike-And-Jane0 · Accepted solution]

@Sue2486 if the conversation is still there then you can use it.

[Sue2486]

Okay great, thank you very much.  I have sent her a message and hopefully she will read it

[Paula]

Hello @Sue2486, I just wanted to check in and ask if you have any updates on your chat with the guest.

Regards,