Log In  
Support with your bookings

How to protect your Superhost status from bad review

‎08-01-2020 11:04 PM
Sunny88
Level 2
Grand Rapids, MI
‎08-01-2020 11:04 PM

How to protect your Superhost status from bad review

Hi Superhosts,

 

How we can protect ourselves from the guest who didn't stay, never enter your property, but also never canceled the reservation. He wants money back, or threaten with bed review?

I have had it in the past. Airbnb took out bad review, but not able to take out bad scoring of 1 star. It took me 2 years t rebuild and get my Superhost title.

I so don't want to go thru this again.

 

Any advise?

Thank you, Marita

 

‎08-01-2020 11:04 PM
0 Likes
0 Replies 0

More from Support with your bookings

Fully furnished

 house we are always welcome for guests and they are our res... Latest reply
 house we are always welcome for guests and they are our responsibility BBQ,parking area, for chill amazing terrace and garde... Latest reply

Text Messaging Guests

When it comes to communicating with guests, which is a funda... Latest reply
When it comes to communicating with guests, which is a fundamental part of providing exceptional hospitality, I see two types... Latest reply

Sunset.

 Such peaceful and beautiful location in Islamabad.You can e...
 Such peaceful and beautiful location in Islamabad.You can enjoy without any noise moment fully peaceful environment

Explore Resource Center articles