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How to protect your Superhost status from bad review

‎08-01-2020 11:04 PM
Sunny88
Level 2
Grand Rapids, MI
‎08-01-2020 11:04 PM

How to protect your Superhost status from bad review

Hi Superhosts,

 

How we can protect ourselves from the guest who didn't stay, never enter your property, but also never canceled the reservation. He wants money back, or threaten with bed review?

I have had it in the past. Airbnb took out bad review, but not able to take out bad scoring of 1 star. It took me 2 years t rebuild and get my Superhost title.

I so don't want to go thru this again.

 

Any advise?

Thank you, Marita

 

‎08-01-2020 11:04 PM
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