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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hi everyone, recently many guests have asked me to send a special offer, and they usually tell me how much they are willing to pay. The problem is, when I send in the special offer, Airbnb percentages and other things are added, so I can never know how mu... Latest reply by Emiel1

Hi all! I’ve been hosting for over a year and I’ve never had this happen so I’m looking for some advice on how to reply to a no call/no show guest. As context, this guest originally booked with me for a Friday-Tuesday stay a few months back (weekend in... Latest reply by Robin4

So we have some guests that have been staying at our place for three weeks now, and they are supposed to check out in a few days. We’ve had some issues with them like them keeping the AC at 55° With the windows open, setting off the smoke alarms (we think... Latest reply by Huma0

A good friend of mine originally from Tuscany Italy, now a restaurant owner in US, took his girlfriend back to Italy and rented through Airbnb. He said he had to pay extra for bedding! What?! Is this common? Plus no toilet paper?! This doesn’t make sense... Latest reply by Richard531

Hello. We had a guest check-in last week. She had made 2 separate reservations. First one for a week and second one for 5 days. The Guests asked me if they can check-in early at 8 am. I agreed. The check-in early Sunday morning at 8 am. They stayed th... Latest reply by Huma0

I'm having a real hard time dealing with disrespectable guests lately. Past 2 guests have been nightmares. First one made reservation for 2 and ended up have 8 more people show up throughout the night, they knocked my mailbox over, used my front lawn as... Latest reply by Lenore22

Hallo allemaal! Een volle agenda is iets moois, waar velen naar streven! De vorm van een volle agenda kan echter van Host tot Host verschillen, afhankelijk van hoe je de gaten tussen boekingen benadert. Aan de ene kant, als je rekening houdt met de... Latest reply by Klarieke0

Today a guest sent me an enquiry for a two month stay. It appeared to be his first time booking on Airbnb and he had a few questions. I also had a few questions for him. We went back and forth, but I asked him to respond to a couple of questions before bo... Latest reply by Huma0

I've read several of the threads in this discussion room about service dogs. I understand the ADA requirements, and I also understand Airbnb's requirements. I also understand that we are only allowed to ask guests the two questions: "Is your animal requ... Latest reply by Sudsrung0

I just left this in the "feeback" tool of Airbnb but thought I'd post it here as well to see if it gains any traction, because it's a bad design in the platform and ends up potentially hurting any user: I'm a superhost in Caifornia with 14 months on the... Latest reply by Elizabeth2671