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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi After bad experience with a guest I received great support from Superhost support but I now no longer want to accept guests with no feedback or previous stays I would l like to hear the views of other hosts on this topic and last minute bookin... Latest reply by Helen3

Who here has been a victim to discrimination and alienation, because your abilities are different than the standard subset of needs here on Airbnb? Latest reply by Sudsrung0

1. 45 minutes after she was already 15 minutes late she was able to just send the code? Why was I waiting? 2. We are a 5 person family. She knows this. One entire bedroom had NO sheets or NO pillows. Host actually argued with my wife that 5 pillow... Latest reply by Pat271

Are there any hosts that have surveyed past guests to get feedback on changes, improvements and addition to available amenities they may have in order to attract future guests. Specific questions and examples would be appreciated. Latest reply by Huma0

We are a pet friendly host and usually charge a pet fee. We allow up to 10 visitors total in the cottage. The guests we were hosting made a reservation for 6 adults and 3 babies. From what we where able to see from exterior security cameras, they wer... Latest reply by Lorna170

There’s a guest who checked in yesterday. He kept trying to negotiate my rates and convince me to pay cash outside Airbnb. I accepted to give him a 50% discount but insisted that we keep everything on Airbnb. His booking duration is for a month but now he... Latest reply by Helen3

hiim going desperate i just received an email saying that due to my cancellation policy the client cancelled like nothing... this client has been extremely difficult since beginning wanting to cancel but AIRBNB told me more then 10 times that im protected... Latest reply by Huma0

https://www.airbnb.ca/rooms/44249525?adults=2&children=2&pets=1&check_in=2023-07-01&source_impression_id=p3_1675533233_o0S2ntOAg1XM3qFj&guests=1&check_out=2023-07-15 the price shows 79, but when I go book it, it shows 91 Latest reply by Bhumika

I am looking for advise on how to ask a guest more details about their stay without sounding too intrusive. We represent several homes and already have an automated message that goes out after they book their stay, asking for email and for them to sign a ... Latest reply by Christi8323

I booked an Airbnb for a friend and he lost the keys a week I to his stay. The host is nowhere to be found, does not answer my texts or phone calls from Airbnb help line. All my friend’s stuff and his PRESCRIPTION MEDICATIONS are in the Airbnb. What can I... Latest reply by Lianne140