Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

HiJust had couple in from south of France, mum and daughter. (3 nights) She is getting her daughter ready for university Anyway, that have been great guests, and we said our goodbyes this morning When I went to clean the room, all of the towels are gone !... Latest reply by Simon364

Below is a notice I sent to Airbnb. I've finally had it with their lack if support for hosts. I encourage you to drop airbnb too. Use other platforms like VRBO instead. I wrote: "I have blocked my calendars in protest and I will no longer accept new bo... Latest reply by Jenny

Because of Airbnb's recent treatment of me, I will likely have to quit being a host. They allowed a guest to cancel her non-refundable reservation for a MONTH'S stay because she couldn't figure out how to walk across a porch. (Seriously.) So I couldn't pa... Latest reply by Sudsrung0

I had a guest booking for three nights this past weekend. They booked as one guest, not the two people we usually host. We then were notified that she had broken her foot and no one would be coming night #1, but her husband would be coming night #2 and #... Latest reply by Huma0

Hi everyone! Im a superhost but do not meet (any longer) the basic requirements. I struggle with the 88% acceptance rate requirement. Only this week I had to ask 3 requests to be withdrawn. Airbnb penalizes hosts if you have more than 3 withdrawn requests... Latest reply by Huma0

Hi Hosts, I hope everyone is doing well.Has anyone had issues with their calendar being blocked or perhaps just a few days here and there? Over the last couple of months, I noticed that my calendar was blocked at different time, but I didn't block those d... Latest reply by Priscilla150

Hello! This is a warning that cost me a LOT of money to be able to share with you! So, here we go... I booked 10 nights in a 3-br house. We had sold our home in Brooklyn, and our house in Connecticut wasn't ready yet to move into yet, so we needed a bre... Latest reply by Michelle-and-Barry0

I have stayed at Airbnb home rentals in three countries and seven states, none of which had a television in the master bedroom. I didn't think anything of it because I don't have a television in the master bedroom of my home either. In the home I provide... Latest reply by Huma0

We are finding our guests pay little or no attention to our check in time 7:00 pm. It is as if we had not posted any time at all. Any suggestions to politely discourage this annoyance? Latest reply by Huma0

What do you do when a guest who violated house rules And leaves the place in disarray and is called out about it leaves a bad review solely because the person was called out about how the home was left? All other reviews are 5 Star. Is there a remedy? Latest reply by Clara116