I am locked out of my account

[Bill1413]

I am locked out of my account.  I have called the support #, and no help was given.  They referred my call to another department and that department responds with an email on my Airbnb account, which I can't log into to read it!  

I feel like i'm on a merry-go-round.

Please help me if you have any ideas  - I am sending this request from my husbands works account as you cannot get into this community center without logging in!  

Thank you for any help you can give.  

[Helen744]

@Bill1413 according to your profile there is no account. Maybe set up another account or log into your own email. Nothing we can do here. Sorry ... H

[Jenny]

Hi @Bill1413 

Welcome to the Community Center.

We're not a formal branch of Airbnb Support, but we do try to help where we can!

When you say you're locked out of your account, do you mean there's an issue with the password, or do you get a specific message coming up when you try to use your normal log in details?

Jenny