I am surprised that a sophisticated, high-tech, IT-savvy organization like Airbnb has not figured out that, given the fact that a small percentage of people are either negative
**bleep**s or positive hysterics, they ought to regularly throw out the top 5% and bottom 5% of ratings.
I have both super-host status (I was a bit surprised to see the badge appear there one day, but who does not love a prize?) and perfect stars and reviews of impeccable and unmitigated praise, but...I currently have what may turn out to be the guests from hell when it comes to the review state.
The irony is they have the same number of reviews I have as a host, as guests, and they are all perfect too.
So what to do? I think they are going to trash me, so do I have to trash them preemptively?
This is where the system breaks down.
My suggestion to regularly remove the top and bottom reviews would make this post entirely unnecessary. It would also simplify people's search for a good host, and good guests.
If that is not the goal of Airbnb, I do not know what is.