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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I usually send my guest information on checking 1 day before. Last weekend my future guests occupied my apartment a day before, when they got the checkin information. Thanks for my Ring and ADT cameras, I have it all on video. I reported it to Airbnb. I a... Latest reply by Helen3

I have made a few posts about me "catching" guests and narrowly escaping parties but one finally outsmarted me. I attribute the wave to cold weather in Chicago combined with a very slow streak that left a couple of weekends open, something I do not usuall... Latest reply by Inna22

Lately it’s apparently the new policy of Airbnb to believe anything a guest will say in order to receive refunds.a guest waited several weeks and then claimed that my cabinet had molds inside. It was a private cabinet but not only this was the deception, ...

I had a guest recently that left used vaginal wipes on a living room table, menstrual blood in the bathroom floor, wine glass in the sofa cushions - then when I left a private note to say this behavior was disgraceful I got a **bleep**ty review !what do y... Latest reply by Jennifer1897

I need my guests email address, when I click on "email" it tries to open outlook which for some reason can't get set up with my gmail account. Is there a way to just find out the guest email address? I can then copy and paste or just write it down to ... Latest reply by Sarah977

Greetings Host. I recently experienced a guest that left my home less than favorable. In addition the guest took the garage remote and put a padlock on the gate entrance to access the front door. The cleaners had a hard time entering the home. There w... Latest reply by Qiana2

We have been hosts now for over 5 years, and probably more like 10. In the past our guests have been amazing - house has been well looked after, cleaned immaculately, one guest even bought new wine glasses after they broke one! But this year, three out of...

Anyone know of a way to find out how many times your listing has been added to their favorite list?

Hi everyone. Does anyone have a particular key pad or lock box to recommend for letting guests in on their own? Latest reply by Chill-and-Relax0

Has anyone experienced the below AirBNB "response" regarding their inability to send a cancellation payout due to non-collection from the guest? "GUESTXXX had to cancel ReservationXXX for ListingXXX . As we previously notified you, because we wer...