I have been a superhost since when i started, 2 years or so, and i recently lost it , not for some reviews but because i did a sequence of cancellations, and well, i feel so relieved.
Being a superhost means people expect a lot from you and your place, means they think they will ask for things not listed out of the fact you're never gonna say no, it's a dog eat dog thing.
My kitchen is not listed but hey if i say no they'll never give me 5 stars cause i said no to that...so you'll say yes and you'll hate your guts lol for doing it cause your kitchen is NOT listed!
Anyway...glad to be not a superhost anymore.
Now if the lights goes off or ac is not working or the wall is scratched I won't feel like I'm a falsario and if people get noisy i will be able to say something. I feel like everyone is much more mature now, generally speaking, plus there are really no diff between the service given to host and superhost.
I right now have a guest who had just 5 stars...yeah, sure. never remember to turn off anything, stays in the shared bathroom for ever and didn't read ANYTHING of the description, she was prolly a pain the ass for other hosts too but that's what wanting a good review does to you.