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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I tried to search a bit but didn’t find a post with a similar issue. This is a bit lengthy, beware!We had a guest that checked out a week ago that was a problem. I know that I should warn other hosts by writing a review, but I am actually nervous that he ...

Guys, I need an advice! I have a place in São Paulo; it’s a small farm and it’s booked for a group during this week. The problem is: the guests are noisy and they are bothering the neighborhood. I already talked with them, but we didn’t reach an agreement... Latest reply by Karin1404

I have received messages from a current guest after 10 PM. He has complained about the tv remote control not working the batteries have obviously gone. I suggested to take from another room as 4 bedrooms and 5 tvs. The guest is not satisfied and keeps ... Latest reply by Helen3

Im very new hosting. I started to hosting last month (December 2019) I assumed that the guest that made a reservation, it was her first time for Airbnb. I think that she misunderstand SO MANY THINGS about our place for hotel or homestay shared. Language-b... Latest reply by Susan17

I am new to Airbnb. I see, on my calendar, that the booked dates are marked out it black and the arrival and departure dates are gray. I assumed that meant it was half day, but when someone wanted to come the same day my guest was leaving, Airbnb said t... Latest reply by Sarah977

What is going on with instruction for check in that now are not available?

I’m based in London, UK and was fully booked for all of 2018 but have zero bookings for 2019. I’ve lowered my room rate a couple of times, decreased the minimum nights and still no bookings or interest at all in the last 2 weeks. I t’s the first time th... Latest reply by Helen427

This was the situation: we have received an Inquiry from guest on 7th of January, with massage where he had gave his phone number (it was of course hidden by Airbnb), wanting to communicate about details of the reservation. That was a red flag for us! We ...

TO BRIAN CHESKY, JOE GEBBIA and NATHAN BLECHARCZYK, THE FOUNDERS AND OWNERS OF AIRBNB.... I AM PRAYING THAT ALL YOU EMPLOYEES WILL FWD, THIS LAST ATTEMPT AT RESOLVING YOUR COMPANIES COMPLETE FAILURE...TO WHOEVER READS THIS, PLEASE SEND IT DIRECTLY TO ...

Hello,As a host what do I have to provide for a guest's security? Do all the doors need locks that work?