Robin1591 Level 1 Garden City, MI Missing items (embroidered beach towel) What is the first step with charging a renter for a missing ... Latest reply What is the first step with charging a renter for a missing towel and what if they are claiming it was not there when my hous... Latest reply
Carol7249 Level 2 England, United Kingdom Airbnb changes in layout-where has my dashboard gone? A few weeks ago, my normal Host Dashboard layout completely ... Latest reply A few weeks ago, my normal Host Dashboard layout completely disappeared from my opening page- to be replaced with a drawing s... Latest reply
Matthew2456 Level 1 Geneva, Switzerland Refunded Guest Who Brought 4 Extra People — Penalised for Lo... Last night, I welcomed an Airbnb guest who had booked for on... Latest reply Last night, I welcomed an Airbnb guest who had booked for one person for three nights. She arrived after midnight — with four... Latest reply
Annie2044 Level 1 Horton, United Kingdom Host cancellations. Why can't the public leave a review for a Host who not only ... Latest reply Why can't the public leave a review for a Host who not only cancels on you without warning, but then also takes up to 10 days... Latest reply
Preston88 Level 2 Statesville, NC Airbnb's decision to remove continuity of message history wi... I spoke with a senior support specialist today regarding a d... I spoke with a senior support specialist today regarding a different issue and brought this up when he asked if there was any...
Kelly2204 Level 1 San Mateo, CA Friendliness and cleanliness Hi! I try to make sure the guest feels like the Airbnb is a... Latest reply Hi! I try to make sure the guest feels like the Airbnb is a lot different than a hotel , where they have a personal welcome ... Latest reply