Payment issue

Payment issue

I'm experiencing an issue with completing the payment process for a 2-day booking.

After entering all the details, I'm stuck at the payment confirmation step with my phone number.

Every time I try to enter my number, I get the message "You’ve reached the max confirmation attempts. Try again in 24 hours.

" Unfortunately, I won't be able to wait 24 hours to complete the booking.

 

Could you please assist me in resolving this issue so I can finalize the booking?

1 Reply 1
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Suhaib9

 

I'm sorry to hear you were having some trouble finalising a booking!

 

Were you able to get it sorted in the end, perhaps with the help of the Support team?

 

It would be great to know how you got on, and I hope you have a wonderful time away. 🙂

 

Thanks, 

 

Emilie

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.