Log In  
Support with your bookings

Replying to a guest inquiry with a canned message with Covid 19 questions

‎13-08-2020 09:23 PM
Betsy60
Level 3
Johnstown, NY
‎13-08-2020 09:23 PM

Replying to a guest inquiry with a canned message with Covid 19 questions

Hello...

Do any of you have a canned message with Covid 19 safety questions that you reply to guest with?

‎13-08-2020 09:23 PM
0 Likes
2 Replies 2
‎13-01-2021 05:53 PM
Vivian860
Level 5
Richmond, ME
‎13-01-2021 05:53 PM

canned messages?? not sure what that is

‎13-01-2021 05:53 PM
0 Likes
‎18-02-2021 01:24 AM
Zoe277
Level 1
North Bend, WA
‎18-02-2021 01:24 AM

I actually cannot figure out how to reply to an inquiry. I've been on hold with AirBNB for half hour, meanwhile the guest is waiting for me to respond and I can't because there isn't a 'reply' box to their message. I can only approve or deny their request...but they are asking questions and I want to answer. Ugh.

‎18-02-2021 01:24 AM
0 Likes

More from Support with your bookings

Unacceptable Host Behaviour

Hi, I recently had an incident at an Airbnb in Sterling, VA,...
Hi, I recently had an incident at an Airbnb in Sterling, VA, where the host recklessly refused to provide adequate heating du...

Re: SARB Mandate

We are CIPC registered as a PTY Ltd, but the SARB mandate o... Latest reply
We are CIPC registered as a PTY Ltd, but the SARB mandate only gives me options of- Financial Company- Non Financial- Govern... Latest reply

Retaliatory Rating

I had a guest leave a great review, concluded with a 10/10 e... Latest reply
I had a guest leave a great review, concluded with a 10/10 experience, but after I found damage to the property I had to subm... Latest reply

Explore Resource Center articles