Share your favourite guest review with us

[Elisa]

 

Hello everyone 😊,
I hope you’re having a great week!

Some reviews do more than thank you — they capture a moment, a feeling, or a connection that made hosting special. Whether it was a thoughtful message, a funny story, or just a few kind words that stayed with you, we’d love to hear it.

What’s the nicest review you’ve ever received? Share it with us below!

I’m looking forward to reading your thoughts!

Warm regards,
Elisa 🌻

[Andrea6232]

Ciao @Elisa ,

of all my reviews this one is the nicest/bunniest 😁

[Elisa]

Ciao @Andrea6232 😊, 

This is a great review! Thank you for sharing it here.

Do you usually ask your guests to leave a review, or do they do it on their own?

[Andrea6232]

@Elisa they do it on their own

[Paul8729]

@Elisa 

 

[Elisa]

Hi @Paul8729 😊, 

Thank you for sharing this beautiful review here!

Well done on all the hard work you do every day. 😍

How do you make sure your communication stays clear?

[Pascale653]

Hello again @Elisa 

Here, a short and sweet review from a guest I felt a particularly friendly connection with.

Public review

You can use the very tidy room and bathroom privately. There is a beautiful house, good price, and most of all, a friendly and kind host in a peaceful neighborhood. Experience the best of Airbnb!

[Elisa]

Hi @Pascale653 😊, 

That’s such a sweet review. Thank you for sharing it here!

What do you think keeps you so connected to each other?

[Pascale653]

Hello @Elisa,

Not sure, it's just one of these things with people's personalities, where you just get along so well sometimes; even though her English was limited.  Maybe it was because that guest has a particularly open minded and positive view of the world; she was always smiling; she also befriended the timid dog that was here at the time (not an easy task), and was keen on painting with me when I was at it.

What about you Elisa? 🙂

[Elisa]

Hi @Pascale653 😊, 

Thank you for letting me know!

That’s really interesting. From my experience, what helps a lot is always being kind and listening to others.

How is your hosting season going so far?

[Nobert1]

@Elisa This is my best review 

 

[Emilie]

@Nobert1 That's high praise ! Do you remember what kind of little things you did that made them feel so special ? 🤗

[Pravesh0]

One of our 5 Star Reviews. Guests have been kind to leave us only 5 Star reviews till now. Look forward to more years of genuine hosting only through AirBnB.

Namaste from India!

**[Image blurred to hide guest photo in line with the Community Center Guidelines]

[Bhumika]

This is fantastic @Pravesh0 , I see that the guest was really happy with your proactive communication! 

Do you have any communication tips that you'd like to share with fellow hosts? 

Regards,

[Pravesh0]

@Bhumika Your reviews make or break your Airbnb Business ⭐🏡

But here’s the Secret: REPLIES matter just as much.

I’ve been a Superhost for 8+ years (4.95⭐).
Here are 5 review reply templates that win guests back 👇

1. The Positive Review Reply 🙌
Guest: “Loved the stay!”
Reply: “Thank you [Name]! Hosting you was a pleasure — doors always open for your next trip 🚪✨”

2. The Constructive Negative 😬
Guest: “WiFi was slow.”
Reply: “Thank you [Name]! We’ve already upgraded the WiFi this week. Your feedback helps us improve 🙏”

3. The Unfair Negative 🚫
Guest: complains about something outside your control (weather, traffic).
Reply: “We’re sorry the weather wasn’t kind during your stay 🌧️ We hope the cozy apartment made up for it. Safe travels!”

4. The Mixed Review ⚖️
Guest: “Great location, but noisy neighbors.”
Reply: “Thanks [Name]! Glad you loved the location 🌍 We’ve now added soundproof curtains to make stays even more comfortable.”

5. The Short & Sweet Reply (use often) 💡
“Thanks [Name]! We loved hosting you and would be happy to welcome you back anytime 🙌”

Reviews = Marketing.

Your replies tell future guests: “This host cares 💯.”