So Airbnb lets guests make multiple profiles

[Sam8711]

I stumbled upon these two profiles. Same person. Both verified 

[Elaine701]

@Sam8711 

I once had a guest tell me that whenever they receive a review that's less than positive they just close their account and open a new one. 

[Elisa]

Hi @Sam8711 😊, 

Thank you for sharing this here.

Did something happen with this guest? Would you like to share more about the situation?

Looking forward to hearing from you!