I don’t want to charge a cleaning fee. How do I turn this of...
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I don’t want to charge a cleaning fee. How do I turn this off on the site?
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I've had someone just book with me who has got a Verified 'Selfie' as a superman picture?? Surely that's not allowed.
Apparently people can change their profile pic after it is verified...This is the responce I got from AirbnbBHelp on Twitter: "
Hi Punam, we require guests to upload a selfie upon creating an account to verify it is them. However, after verification is completed, they can change their profile picture. Read more here: http://abnb.co/ZcQAbm . We hope this clears up the confusion!"
If I cancel their booking - am I being discriminatory to all Supermans of the world?! 🙂
The verified selfie is not the same as the profile picture, @Punam0. They have verified with Airbnb, and then uploaded another photo for their profile, as you have done yourself. You can ask that they upload a photo that is as clear as yours if you need to be able to identify them that way.
I see you got your answer, @Punam0. I wouldn't cancel before asking them to upload the sort of photo you require. Just explain why you need it.
Yeah, I'm not going to cancel but I didnt realise you could have a profile pic that was a movie character - but apparently you can. If I was booking somewhere myself, I wouldn't book with someone who had that as a profile picture.
LOL. Next they'll allow changing the account to someone completely different after verifying ID card information.
Also: "We hope this clears up the confusion!"
(Ehhmmm.. no, they've just added to it. )
@Jiw0 Oh come on... Be honest. Not only does it clear up the confusion, but it gives you a warm and fuzzy feeling all over. Why, I'll bet it even makes you want to buy the world a Coke.
I recognise very few of my Guests from their picture, even when I can see looking closely it was most likely them.
The thing is, I am sharing my home with complete strangers. I live alone so like to know who is coming into my home. It should be as safe as possible for hosts and guests.
I’ve read the other posts and I guess I’m still not sure I like the idea of a profile pic not being of the person. How am I supposed to know who to expect at my place? The recent reservation has a profile pic of the back of two persons heads. But Im Hesitant to cancel the instant booking.
Thoughts?