What is considered an overnight guest?

[Oscar403]

I have a guest that booked the home for a weekend.

The booking stated 3 adults, when they arrived I saw (through our smart doorbell) that it was actually 4 adults. Not really a problem as up to 4 ppl it’s ok. Now, they’ve had about 10-15 ppl over every night from about midnight to 6am. Seems like they are having a party, and house rules state no parties.

My question is, would those people count as extra guests? Also what constitutes a party on Airbnb?

Thank you all in advance for the advice.

[Sarah977]

@Frank1346  If you feel you have to let the demographic of guests you get have people over, you could state in your listing rules that having any visitors over requires the express permission of the host. That way, they have to ask you first and you will have some measure of control. You might be okay with them having 4 family members over, but not 20. 

I think it should be an ask, not an assumption.

It looks to me like you are opening the door to being taken advantage of.

Hotels are in the hospitality business, but you can't just have 10 extra people hanging out in your hotel room all day, availing themselves of the amenities.

[Frank1346]

@Sarah977 

I feel like I get better support here than ABB support staff. Appreciate it.

[Sarah977]

@Frank1346  Oh yeah, they used to be helpful, but now it's all outsourced and they're virtually useless. They actually often give out incorrrect information. A host is really lucky if they encounter a knowledgable, helpful CS rep these days. It's a pretty shameful way to run a business that's based on human interaction.

[Colleen253]

@Frank1346 “airbnb requires us to list out all the camera on the listing.” I know that. But also know that this forum is rife with stories of hosts who have had their listings suspended by Airbnb for ‘investigation’, despite having fully and properly disclosed the presence of cameras, after guests made complaints (often retaliatory in nature). Just something you should be aware of. 

[Sarah977]

@Frank1346  Another thing about the cameras. You say sometimes guests unplug it, but it's no big deal. It seems like a big deal to me. I don't like cameras myself, but I can certainly understand why off-site hosts want or need them.

A guest tampering with your equipment isn't okay. You have cameras for a reason, you disclose the cameras in your listing info. Guests who unplug or block cameras are either trying to hide what they are doing, or they just feel uncomfortable about cameras, in which case they shouldn't book a listing that has them.

[Frank1346]

@Sarah977  Sometimes the Ring does not capture everything, the camera inside acts as backup.

[Nina75]

I dont micro manage, but if the house is left in good condition I will let it slide or I will write it into the review. I generally dont say anything because I want  good review. I try and handle those things upfront because AirBnb doesnt care about anything once the guests have left.