Why did my account get suspended and my reservation cancelled?

Why did my account get suspended and my reservation cancelled?

This is my first time booking with Airbnb. Talk to the host and paid for my booking and a few hours later I see a notification that my booking was cancelled and my account is disabled. They said I was in violation of some sort which they never explained of. I’m confused on how I was in violation of anything when this is my first time ever getting a rental house/room from them.

4 Replies 4
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Regan70 you have been on Airbnb for 4 years and yet have no profile info or reviews. If you had booked with me I might well have been concerned and asked Airbnb to cancel.

But how am I in violation of illegal activity? Once again I never booked a rental until yesterday as long as I’ve had this account. 

So because I didn’t have anything pictures or reviews they canceled it? And said that I was in violation 

@Regan70 

Only Airbnb will be able to give you specifics.

 

We have seen Airbnb cancel reservations for a variety of reasons, including (but not limited) to:

 

Fraud suspected on payment method

Fraud suspected regarding use of another persons account information to book

Previous flags as a party risk

Previous flags due to any other violation of Airbnb's Ground Rules for Guests