guest left an outdoor camera unplugged

[Marie10547]

The camera is outside the unit, It is a ring camera even though it comes with a microphone I only have it to see the outside of the units pointing at a hall to make sure is clean and well maintain since I'm overseas, guest said he felt that it was intrusive and left leaving the camera unplugged, neighbors reported they were smoking on the outside  what they suspect was marihuana, the cleaning crew is there and plugged it back but I'm super upset about it

[Joan2709]

@Marie10547 

Guests are not allowed to tamper with or disable cameras as per Airbnb's terms of service. Did you not receive notice the camera was off-line in the ring app? If so, you could have had Airbnb cancel the reservation and remove the guests for this if they admitted in in the messaging system or via text. If they didn't admit doing it, I would advise them you received an alert that a camera was off-line and did they perhaps accidentally unplug it? If not, then let the guest know you will notify Airbnb the camera is off-line and for guest security (and yours) you will need to have someone come to the listing to check on it and get it working again. I would be absolutely sure your cameras are properly disclosed and not in areas prohibited by Airbnb before doing that though. I suggest putting the wording below in your addl house rules regarding not tampering with, unplugging or obscuring cameras: 

Ground Rules For Guests

https://www.airbnb.com/help/article/3053

"What We Don't Allow

• Tampering with security devices: Guests may not disconnect or otherwise obscure any permissible and properly-disclosed security devices..."