negligent hosts

[Carol/Dave0]

I've had several people complain to me about a negligent host who manages multiple airbnb properties. Poor/rude hosts give Airbnb a bad reputation. What can be done? How can their behavior be addressed by Airbnb?

[Karen114]

Most guests will vote with their wallet.  If they had a poor experience with the host they will not stay with them again.  It's my sincere hope the guest is reflecting their poor experience in their review of host.  This is what the reviews are for.  If the host gets too many poor reviews they will be removed from the platform, that is how Airbnb addresses this.  

[Quincy]

Hi @Carol/Dave0, thank you for coming to the Community Center!

I was able to find this article👈 that explains more about what you can do about the issues you're currently experiencing with your neighbour. 

Please keep me updated on how everything goes!

Quincy 

[Mike-And-Jane0]

@Carol/Dave0 If sufficient guests leave poor reviews for the host they will soon go out of business.

[Pat271]

@Carol/Dave0 

OK, I admit it, I’m confused.

Are you a host?

What “several people” have complained to you? From looking at your profile, you are the one complaining, as a guest. Is that what you actually mean? Please be honest about who’s doing the actual complaining here.