Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hola a todos soy anfitriona nueva. A mediados de julio tuve dos huéspedes y me enviaron desde Airbnb un mensaje indicando que me habían enviado los cobros. No recibí nada así que empecé a contactarme con servicio al cliente de Airbnb y con el banco. Hoy m... Latest reply by Annie1372

Hi all! I am a fairly new host. I've had several wonderful guests, one scare and now have an upcoming guest that won't respond to my messages. He booked a couple of weeks in advance, has nothing but rave reviews, but his profile pic has the face covered. ... Latest reply by Mark116

I have a request for a full month. But they have 0 reviews. It’s from Oct 1-31. If they don’t leave by Nov 1 what is my options? Latest reply by Emiel1

I have a request for a full month. But they have 0 reviews. It’s from Oct 1-31. If they don’t leave by Nov 1 what is my options? Latest reply by Huma0

Hi fellow hosts, I had a booking enquiry by a guest who had one very negative review with host stating that "the property needed redecorating after the stay". All other reviews for this guest are however positive. It is impossible to contact the host to... Latest reply by Melinda-and-Rick0

Hello Community, I have some listings and want to see the payout I added for each listing but somehow I can not see them. anyone knows how I can find it out. Thanks Latest reply by Emiel1

Greetings all. I currently have a guest who I just checked in on his room in my apartment. I see its a mess but that is not the issue. When he arrived I mentioned the girl that usually prepares the room didn't make the bed for him. So I handed him bed c... Latest reply by Beth5057

At Costco today we saw and tried a totally amazing massage chair. They are often purchased and used on a charge per use basis. they’re $8,000 at Costco. our place isn’t fancy, it’s a sweet and basic vintage 1930s apartment, 1 bedroom, 1 bathroom, full kit... Latest reply by Louise0

Καλησπέρα σας, Μπορεί κάποιος να με βοηθήσει με το ΑΦΜ;Δεν το δέχεται η πλατφόρμα ενώ είναι σωστό. Επίσης στο όνομα κατόχου του τραπεζικού λογαριασμού μόνο τους λατινικούς χαρακτήρες δέχεται ένω λογικά θα έπρεπε να είναι στα Ελληνικά αφού και στο αποδεικτ... Latest reply by Emiel1

Sharing my 25 years of hosting experience in short. 1- Never argue with your guest about anything.2- Always keep a smile on your face.3- Don't be rude while responding to your guest reviews.4- Make people rather than always making money.5- Keep a long-tim... Latest reply by Sybe