Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I had my friend join and I still have not recieved a credit for suggesting her home to list with Air BNB. ANy suggestions of who I might contact? I cannot seem to find even an email address to ask air bnb. Latest reply by Ozlem0

We welcome your advice about including the following in our listing: "we are not able to accommodate guests with unmuffled vehicles" Our inn is on the narrow 2 lane highway to Zion National Park. It is a favorite drive for unmuffled motorcycles, ATVs and ... Latest reply by Enri1804

Hi all, I found out from my last guests that the thermostatic valve in the shower in my property is playing up so the shower is going hot and cold. There's no bath in the house and no other place to shower. I have people arriving today and they are happy ... Latest reply by Sudsrung0

I have had at least 3 groups of young adults stay at our place. While I like to give people with no reviews a chance, I feel like they must take turns signing up and booking to avoid bad reviews. I would like to require that all adult people on the reserv... Latest reply by Sudsrung0

Had a bad experince with a super host that was unwilling to provide relevant property details and information. How can I report this host? Latest reply by Debby94

Hello everyone! Each of you likely have your own idea of what makes the perfect guest, which might vary depending on your listing type, style of hosting, personal preferences, personality, or schedule for example. To make things interesting, I’ve l... Latest reply by Bernadette413

Have any of you thought about installing sterilization equipment to help prevent the spread of Covid in your Airbnbs? I found Plasma Reactor ** which sterilizes air and surfaces swiftly. Its created more of a sense of security when we are cleaning the ai... Latest reply by Annie1372

@@ I am unable to load my payment method. I can't use any of the 3 options provided. For each of them I get the same feedback: "unsupported payout method.I prefer the "bank transfer" option. Please advise, Fred Latest reply by Annie1372

Do we have to serve the paper towels for customers? Latest reply by Anonymous

I think each host, when they can, offer free on-site parking for several reasons, but mostly because it supports their efforts to maintaining high booking rates. 1. Guest benefit because they can feel confident their car is less likely to vandalized or si... Latest reply by Annie1372