We have been getting repetitive inquiries for our listings that feel like spam or phishing; about 20 in the last three months or so. Typically they are not hard to spot; it's a new person every time but coming from the same country. They have a verified identity, but are always brand new to airbnb, have no reviews, and provide no profile information. They tend to apply for our various listings with inquires about solid periods, like one month or two months. Usually they ask a single one-line question, like "can I use the kitchen?" or "can I book the date that I choose?". At first we engaged with them and found that they seemed to have a hard time understanding us but wanted us to send more pictures and videos of the property. We began to routinely say that we could not rent to them, and later on we'd often see that their message had been "hidden" by airbnb because "the sender no longer has access to airbnb". Now we find them trying a little harder. We're getting requests with more Americanized names and with profile information provided. Still no substantive history but sometimes they keep asking after we've said no, so that we have to use an inquiry denial. We're on the alert but it's concerning because we are required to respond to every inquiry promptly, of course, and we would rather not have to develop a record of denials for these attempts. Is anyone else having this kind of experience?
