For many of you, hosting is important, but you’ve also got work, family,
and your personal life keeping you plenty busy. So, tracking how quickly
you reply to guest inquiries and monitoring the percentage of booking
requests you’re accepting versus declin...
You asked: Can Airbnb make it easier to contact customer service? You’ve
raised this important question at each Global Host Q&A, and we hear you
loud and clear. Easy access to support when you need it, with quick and
straightforward resolutions, is import...
From safety tips to product updates, the most popular stories from the
past year continue to be helpful today. Check out all 10 articles. Meet
Els, an Open Homes host in Rome Els, of Belgium, wanted to pay forward
the hospitality she received when she mov...
Hurricane Michael is predicted to hit the southeastern U.S. coast,
including the Florida panhandle and parts of Alabama and Georgia, on
Wednesday, October 10. Many residents are evacuating to safer areas and
could be displaced for some time, if the storm ...
We’ve noticed some discussion lately about the discounted Nest products
for Superhosts. To make it easier to understand who’s eligible and which
products are discounted, we created an FAQ over on the Help Center.
Click here to go to the FAQ. If you have a...
Last year when CEO and Head of Community Brian Chesky was thinking of
new ways to connect with hosts, he decided that several times a year
he’d field top-voted host questions in a livestreamed Q&A session. After
receiving an overwhelming 11,579 questions ...