Using Roku tv

[Eunice235]

We will be having our first guest next week! Should Roku be set on guest  service mode or leave as is

[Angela3989]

@Eunice235  Hello! I LOVE guest mode on Roku TV. So convenient. I have the living room TV on guest mode, while in the bedrooms we have a guest login for the TV and setup a guest Netflix account so that we can provide it as a complimentary service. Best of luck!

[Eunice235]

Thanks it was helpful 

[Emilie]

Hi @Eunice235, 

That's very exciting, I'd love to hear how that first booking goes!

It's great that @Angela3989's experience was already so helpful. I wanted to tag in  @John5097, @Karen114 and @Bettye6, as I believe they also have Roku set up in their listings. Do you have any more insights to share with Eunice?

Thanks everyone. 🙂

[Karen114]

We do use Guest mode however I  am reading in a lot of peer groups that the Roku and guest mode has been having some  bugs, due to a software update on Rokus end.  The TV will turn off and on and log them out and make them log in again.  I haven't heard anythhing from my guests as of yet so hopefully it has been resolved. 

My issue is despite it being in guest mode they can download the Spectrum app and make purchases.  This happens several times per year and there's nothing I can do about it according to Spectrum and Roku because we just have streaming and no cable box which can be locked for purchases,  I  just have to call and cancel what they ordered. 😑