Love this question—and honestly, it’s where the magic of hosting really happens. Here’s my philosophy:
1. Try to make it so guests never need anything.
That’s the sweet spot. Anticipate the tiny stuff—extra phone charger, sound machine, scissors, stain remover stick, foil. You know… the “I didn’t know I needed this, but thank god it’s here” stuff. When a guest doesn’t have to ask, it feels like you read their mind. That’s what gets you remembered—and reviewed well.
2. Show the small stuff in your listing photos.
Don’t bury your amenities in the description. Guests are packing and scrolling fast. Show the coffee setup, hairdryer, spare toothbrush, or extra towels in your photos. It makes the listing feel real and builds trust before they even book.
3. Ditch the giant welcome binder—micro-signage is your friend.
Nobody wants to flip through a laminated novel. Instead, add tiny, helpful signs exactly where they’re needed: “Press red button for shower” (by the shower), “Smart TV—log in with your apps” (by the remote), “Extra blankets in here” (on the closet door). Subtle and super effective.
Bottom line: The best listings feel effortless—because the host did all the work before the guest ever arrived. That’s the magic.
