Advice on your space

Hi All, A slightly odd one: I have had a few guests use the kettle in my room to boil milk. It leaves any subsequently boiled water tasting of burnt milk and stains the inside of the kettle. Manufacturer instructions state that kettles should only be used... Latest reply by Marisa182

Good evening everyone! I’m new to hosting and I have a few questions I’m hoping the community can advise on. What is the standard or best practice for extended stay guests? In regards to cleaning: Is the host suppose to just provide supplies or am I req... Latest reply by Bronwyn100

Hi hosts,I am looking for your advice as to what the best way is to charge guests for additional fees.The house I rent in Italy is a big old villa in the countryside so the heating expenses in the winter and A/C in the summer are enormous. Guests tend to ... Latest reply by Breanna

We've had our listings set with the "1 day advance notice" selected. In the past few weeks, we've had guests booking the day before and it is going through. And this is well before 11:00 PM/12:00 AM. For example, someone booked yesterday at 6:00 PM for a ... Latest reply by Bronwyn100

The Hidden Dangers of Refillable Hand Soap Dispensers in Vacation Rentals ** Refillable hand soap dispensers are becoming increasingly popular in vacation rentals as a way to save money and reduce waste. However, there are some potential risks associate... Latest reply by Barbara2907

Hello, we have 2 larger Airbnbs where our cleaners are struggling to dry towels in a timely manner. Any recommendations for an electric dryer that can handle bigger loads and dry towels fast? Thank you. Latest reply by Laura1354

Hi,I’ve been hosting since September. Until this weekend, my guests have used the central heating respectfully. I understand that it’s cold and the heating needs to be on but they used over £35 in gas from Friday night to Sunday morning! Am I right to thi... Latest reply by Paula

I’m currently staying in an Airbnb with mold in the bedroom. The host has done nothing to resolve the issue, and Airbnb has not been responding to my messages. Anyone have any suggestions for what I can do? I would like a refund so that we can move to a d... Latest reply by Helen3

I had a guest whose husband sent me a message from a different Airbnb email/text requesting the refund on their cleaning from their last stay. They claim they left the place in immaculate and gave me a good review so I should refund them their cleaning d... Latest reply by Paula

Has anyone been successful in converting their listing from a normal listing to a unique stay listing. I have a few listings that now qualify under that category where it was not available at the time of my original listing. Its been well published that p... Latest reply by Cheri354