Recognizing Superhosts

[Airbnb]

The Superhost program celebrates and rewards Airbnb’s top-rated and most experienced hosts. 

Every 3 months, we review host performance over the past year to see who meets the Superhost criteria. Those who do earn special recognition, dedicated Airbnb Support, and exclusive rewards.

This quarter, we recognized hosts who earned or maintained Superhost status. Congratulations—thanks for everything you do for your guests, and the extra effort you bring to every stay!

Whether you’re a new or longtime Superhost, we want to hear from you. What helped you reach this achievement? How did you go above and beyond for your guests? 

Share your insights in the comments to inspire and support other hosts.

[Paula]

Hello @Jue0 

Wow—40 consecutive times as SH! That’s an incredible milestone. Many, many congratulations on this achievement! 🎉

I’d love to hear your thoughts: what advice would you give to new hosts who want to achieve success like yours?

[Jue0]

@Paula Thank you. It is humbling. Truly putting heart and soul to hosting...genuine passion and giving the best does get rewarded. Greatful heart ❤️

[Shelby241]

Thank you Airbnb! 

Wow! We are honored to be part of the Superhost community!  

 
We own a beach house in Galveston, Texas with 4 bedrooms and 3.5 bathrooms, wrap around balconies, hot tub, and are located 150 steps to the beach, near the convention center and  pier. 

Congratulations to everyone who has achieved this status 🎉👏 We’d love to connect and continue to develop our network and friendships. 

Shelby 

[Bhumika]

Hi @Shelby241 , congratulations on reaching Superhost status🎉 Your beach house in Galveston sounds absolutely amazing.

You're in the right place here in our Community Center, for networking and building friendships with experienced and passionate hosts like you!

Do you have any advice or best practices for new hosts who are hoping to achieve Superhost status?

Regards,

[Shivam48]

Hello All,

Grateful to share that I’ve achieved Airbnb Superhost status!

This milestone means a lot to me, as it reflects consistent guest satisfaction, clean and well-managed spaces, quick communication, and reliable hosting standards.

I know the Superhost journey can feel overwhelming at times—reviews, ratings, response times, pricing, operations, guest experience, etc. I’ve learned a lot through trial, errors, and optimisations across my listings, and I’m happy to share whatever has worked for me.

If any fellow hosts:

are aiming for Superhost status

are stuck at 4.6–4.7 ratings

want to improve guest experience or reviews

need help with pricing, amenities, or processes

Feel free to connect or reach out. Always happy to help the host community grow together 🤝

Thanks
Shivam Lohiya

[Bhumika]

Hi @Shivam48 , many congratulations 🎉 Achieving this milestone after all the amazing efforts you've put into hosting your guests must be so rewarding. 

I noticed that you have been hosting since 5 years!! Is there any guest interaction or review that has really stuck with you and encouraged you throughout this hosting journey?

Thank you for offering your support and insights to the host community. I look forward to seeing you around!

Regards,

[Dave-and-Deb0]

I am pretty excited to be an Airbnb Superhost 41 straight times. 

 

How do hosts achieve and maintain Superhost status? I believe in what I call The Five C's

Communication
Clear, timely, and thoughtful communication at every stage of the stay. From booking to checkout, guests know exactly what to expect, how to reach me, and feel supported with quick, helpful responses.

Comfort
A space designed for rest and ease. Comfortable beds, quality linens, climate control, and thoughtful touches ensure guests feel relaxed, at home, and well cared for throughout their stay.

Cleanliness
A consistently spotless environment. The home is thoroughly cleaned and prepared before every arrival, with close attention to details that make guests feel confident, comfortable, and safe.

Clarity
Straightforward, honest, and easy-to-understand information. The listing, house rules, and check-in instructions are clear and accurate, so guests know exactly what to expect before they arrive—no surprises, no confusion.

Convenience
An effortless, guest-friendly experience from start to finish. Simple check-in and check-out, easy access to amenities, and thoughtful setup allow guests to focus on enjoying their stay rather than figuring things out.

By the way, I do know another fantastic host that contributes a lot here who has 46 straight Superhost badges.  Congrats @Till-and-Jutta0!

[Dave-and-Deb0]

Here would be my checklist.

THE 5 C’S OF SUPERHOSTING

Turnover & Quality Checklist

COMMUNICATION

☐ Respond to messages within 1 hour
☐ Send booking confirmation
☐ Send check-in instructions (24–48 hrs prior)
☐ Provide contact & emergency info
☐ Send mid-stay check-in
☐ Send checkout + thank-you message

---

COMFORT

☐ Fresh linens on bed
☐ Extra pillows & blankets available
☐ Temperature set appropriately
☐ Lights working and accessible
☐ Seating clean and comfortable
☐ Essentials stocked (towels, TP, soap)

---

CLEANLINESS

☐ Floors vacuumed/mopped
☐ Bathroom fully sanitized
☐ Kitchen surfaces & appliances clean
☐ Trash removed & bins relined
☐ Fresh towels placed neatly
☐ High-touch surfaces disinfected

---

CLARITY

☐ Listing details match space
☐ House rules visible
☐ Wi-Fi name & password posted
☐ Appliance instructions available
☐ Parking & entry instructions clear

---

CONVENIENCE

☐ Self check-in tested
☐ Keys / keypad working
☐ Essentials easy to locate
☐ Charging outlets accessible
☐ Local recommendations provided
☐ Checkout instructions simple & visible

---

⭐FINAL SUPERHOST CHECK

☐ Space matches listing photos
☐ No odors
☐ Everything works
☐ Guest experience feels easy & welcoming

[Bhumika]

What an incredible achievement @Dave-and-Deb0 ! Huge congratulations and kudos to all the great work you put into creating memorable guest experiences 🌟  What’s one thing you do differently now compared to when you first started hosting?

Many thanks for sharing these brilliant tips. I am sure it will help many new hosts visiting this thread 🌻

Regards,

[Livia120]

I’ve always believed hosting is about care, not just accommodation. During the 2020 pandemic, a couple stayed in my Barcelona apartment and needed to extend their stay, so I reduced the rate to help during a difficult time. When they left, they gifted me hand-drawn illustrations. I framed them, and they’re still on the wall today — a reminder that kindness and connection are at the heart of great hosting. Liv ✨

[Bhumika]

Thanks for sharing your lovely thoughts @Livia120 ! Your philosophy truly captures the spirit of meaningful hospitality.

Do your guests ever comment on the framed illustrations or ask about it's back story? It is such a wonderful story to share with guests too!

Regards,