Set different cancellation policies for specific check-in days

Airbnb
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Set different cancellation policies for specific check-in days

You asked, Airbnb answered! Soon you’ll be able to set different cancellation policies for specific check-in days—like holidays or off-peak seasons. For example, you might offer a more flexible cancellation policy during slower months to help attract guests, while keeping your standard policy during peak season. 

 

Dynamic cancellation policies will be available to a limited number of home hosts starting in November, with broader availability expected in early 2026. 

 

Are you planning to vary your cancellation policy? How will you use dynamic cancellation? 


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46 Replies 46
Francisco-Jesús0
Level 2
Sanlúcar de Barrameda, Spain

Hola, la cuestión es que yo opte por mantener la política de cancelación estricta, atención al cliente de Airbnb me ha confirmado que si, que el día 7 de septiembre yo lo solicité, ellos tienen esa información, pero no, dicen que como el día 27, cambié mi política a semiestricta, eso lo hice solo por una semana pues ya ellos de forma unilateral me quitan la opción de politica estricta, a pesar de haberlo solicitado, es totalmente injusto, pero bueno, ... no me queda otra que aguantarme.

 

[Google translation]

Hi, the issue is that I opted to keep the strict cancellation policy. Airbnb customer service confirmed that I did request it on September 7th; they have that information. However, they say that since I changed my policy to semi-strict on the 27th, which I only did for a week, they unilaterally removed the strict policy option, despite my request. It's completely unfair, but oh well... I have no choice but to put up with it.

Lana1324
Level 2
Perth, Australia

I love this. I would definitely choose to do this. After having a last-minute cancellation Christmas last year, I felt the need to change my cancellation policy to be Super Strict. 

 

I don't want to have a Super Strict policy all the time, and people who have cancelled within a reasonable time frame have been given a full refund. 

 

So, it would be nice to have an option to use two different types of cancellation policies.

 

Lana

Preston Beach Escape

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