Airbnb updates

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

(Last updated 3 May, 2023) It is important to know that the Community Center is part of the Airbnb platform and Airbnb’s Terms of Service , Privacy Policy and Community Policies, including the Non Discrimination Policy apply to your use of the Communit...

Airbnb fosters connection and belonging by embracing inclusion and respect regardless of a person's background or identity. As members of the Airbnb community, these are values that we all have a responsibility to uphold and protect. To foster a space ...

What’s your most memorable hosting experience? What inspired you to open your doors to guests in the first place? Every host has a unique story— and we want to hear yours! Take a brief survey and tell us a bit about your hosting experience. (Ten minutes... Latest reply by Rachel367

When it comes to setting House Rules, you’ll want to strike a balance between protecting your home and ensuring a great stay for guests by setting clear expectations. That’s why Airbnb’s House Rules tool allows hosts to select from a list of standard r... Latest reply by Lisa2118

“Drop in as a guest. Take off as a local.” That’s the motto guests hear when they stay in any of the eight rooms at Surfhouse Boutique Motel, hosted by Superhosts and brothers Nikki and Sander. “The way travel is going, I think it’s all kind of pulling... Latest reply by Rivka0

Many of you have asked us how Airbnb can protect hosts from one-off bad reviews. When this question came up at the most recent Host Q&A, we told you we were working on ways to make the review process more fair for hosts. Specifically, we made 2 promis... Latest reply by Christine1615

Hi everyone, Today we announced that Airbnb is acquiring HotelTonight. HotelTonight is a hotel-booking service that specializes in boutique and independent hotels, and focuses on making last-minute trips easy and fun. We’ve sent out a press announce... Latest reply by Bruce476

Hi everyone, Welcome to Airbnb Updates! This new blog within the Community Center is where you can find product updates, host stories, company news, inspiration and tips to help you grow your business, and other important messages from Airbnb. We’v... Latest reply by Zina-Holiday-Homes0

Superhost Marianne suddenly found herself alone in the craftsman she and her late husband renovated together. To pick herself up, she launched her own business, opening her California home to guests from across the world. In her own words, she shares how ... Latest reply by Bonnie545

To help your guests have a great stay, you want to make sure they can make the most of all the appliances and amenities in your home. And for your own peace of mind, you want to make sure they know how to operate those features correctly. Airbnb’s house m... Latest reply by Felicity69

Hi everyone, Thanks for all of your feedback on the recent changes we announced to the guest profile photo process. Our team has read each and every one of your comments. We understand many of you are feeling frustrated right now, so we want to respond ... Latest reply by Peggy22

Check-in can be a confusing process for guests, and if things don’t go smoothly, it can cause extra work and worry for hosts, too. There’s a tool on the Airbnb mobile app that can help: check-in guide. “I use [the check-in guide] to put all my check-in ... Latest reply by Rita600