Airbnb updates

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

(Last updated 3 May, 2023) It is important to know that the Community Center is part of the Airbnb platform and Airbnb’s Terms of Service , Privacy Policy and Community Policies, including the Non Discrimination Policy apply to your use of the Communit...

Airbnb fosters connection and belonging by embracing inclusion and respect regardless of a person's background or identity. As members of the Airbnb community, these are values that we all have a responsibility to uphold and protect. To foster a space ...

We’re thrilled to welcome Chip Conley to the Community Center to share his reflections on the relationship between wisdom and work and how the Airbnb host community has helped shape his career. A longtime hospitality entrepreneur, Airbnb strategic adv... Latest reply by Līga0

Nikki was one of the first hosts on Airbnb to earn Superhost status when the program first rolled out in 2014. She’s maintained that status for 16 consecutive quarters. How does Nikki do it? She learned hosting from the ground up, starting with a ti... Latest reply by Jean523

The quality of your photos can have a big impact on how well your listing performs. Listings with higher quality photos generally stand out in search results and get booked more often. Our research found that photos are one of the top three things gue... Latest reply by Zihong0

For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec... Latest reply by Helen427

You asked: Can Airbnb allow hosts to receive an early payout at the time of booking? This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ... Latest reply by Michele-and-Terry0

We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always... Latest reply by Jim2129

Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfull... Latest reply by Maya544

We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center. Click here to go to the FAQ. If you have... Latest reply by Villa68

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... Latest reply by Bill55

We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update. The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ... Latest reply by Jeffrey114