Category Escalated

[Andre21]

Hello everybody, thank you very much for your help. I have sent a request for 2 of my properties to be listed in LUXE category. Its been now several months and the status of my request is still on «ESCALATED» What does this mean please?

[Andrea6232 · Accepted solution]

Buongiorno @Andre21 ,

I'm exactly in your situation! I made a request through Elevate October last year and nothing happened. Two weeks ago I called Customer Service and they suggested to make again the request, which I did, but it is still in the status "Escalated" as the previous one ...

Andrea

[Andre21]

Ok. Thank you, i will resend a request. Thanks a lot !!