Does anyone use EVOLVE?

[Gino26]

I get alot of e-mails from a company called EVOLVE,,, another vacation booking company that uses multiple booking companies            ( homeaway, airbnb, VRBO, etc) to list your property and to hopefully generate more reservations for the homeowner.  Has anyone actually done this ?  How did airbnb get involved with these people ?

[Wayne165]

I have experience with them and I am coming back to AirBNB after 2 months of chaos (they couldn't find someone to clean so I did and then they couldn't communicate with her because she wasn't using the right smartphone to receive their texts) and mostly vacant time. In fairness, this is a shoulder season for us but they are also not booking anything for the ski season ahead when I live 5 minutes from Waterville Valley and 15 minutes from Tenney Mt, Loon and Cannon. I should have most of my winter booked by now and they have not secured any renters for the time that I had not already booked through AirBNB.

I don't know if things might improve but I can't afford to wait any longer to find out.  

[Phil3181]

I have used Evolve for 4 years. They are a  management company that advertises, keeps the rental calendar, does all the booking, answers questions, relays the latest COVID requirements, and mediates any disputes. All this for 10%. I use my own cleaner so I have great communication with her. My bookings this year are almost solid. This is a great management company and growing fast. 

[Brett493]

We’ve also been using Evolve for three years. Their pricing is good they get 10%. They are not as good as management as they say we have to use outside sourcing for Mades maintenance and had to eliminate them from being the contact person because they do not handle client in a timely matter, so we were getting complaints so now we contact Owners directly. But as far as their dynamic pricing, it is very good. We are considering doing a direct booking company as well. 

[Helen3]

Do you not host on Airbnb anymore ? @Brett493 You don't appear to have a host profile ? 

[Breanna87]

Once you agree to host on evolve, they require you to pause your listing on airbnb so not sure if that has anything to do with why you don't see a host profile for them 

[Marlene563]

I used Evolved too and I was pleased at first.  However, after analyzing my bookings, I realized that very few bookings were coming through Evolve and most were Airbnb or VRBO.  Evolve charges 10%, plus you pay the additional percentage charged by the other booking platform.  You can list directly on Airbnb and they will coordinate calendars with VRBO.  Must cheaper alternative.  Lastly, I sold one of my properties.  Even though I have Evolve sufficient notice, they did not communicate to the guests.  They told me they would find new lodging for them.  They did not even notify them.  However, they charged me to relocate the guest.  The guests communicated to me that they actually canceled their reservation, as their plans changed.

[Shawnese0]

Whew this was my dying question.  If they charged on top of the fee's of other platforms.  Thank you for the info.  Yeah, I think I'll just stick to managing myself. Otherwise this would mean I'd be paying 25% with both fee's on some of the sites if combined with their fee.  Thanks again 

[Eric7095]

 It only that, but using a management company can limit your tax filing options. In certain circumstances without a management company, your short term rental could be considered a business under IRS rules allowing for more options for deductions which lower your tax liability. 

[Jack1557]

Wouldn't recommend evolve.

[Chris21375]

Why? If you can’t say why don’t post that 

[Joseph1410]

I am an owner and have properties listed with both Evolve and AirBNB.  Most recently, Evolve cancelled a reservation with less than 48 hours notice on a holiday weekend.  They have provided no compensation despite my strict cancellation policy.  Evolve’s email indicates it is acting based upon Airbnb’s policy; however I have their policy and there is no such basis for denying owner payment in view of such short notice cancellation.

contacted Evolve to seek resolution — no response for last four days. 
My advice- consider your options very carefully before listing your property with Evolve. 

[Sarah977]

@Joseph1410  Your strict cancellation policy only applies to bookings where the guests cancel. If your property managers cancel a booking, the guests are fully refunded. That is Airbnb policy. You really expect the guests to pay when the host has cancelled their booking?

[Jennifer3481]

Agree.   We are having huge issues with EVolve.  

[Toni6181]

When you say you list with  evolve and Airbnb, do you list separate with Airbnb? Shouldn’t evolve be doing that already? 

[Yvette65]

Evolve does all the listing and you cannot even book from you own personal website. Beware. No one has an interest in your place like you.