How to setup 2 factor authentication on my account

Jose5451
Level 2
Managua, Nicaragua

How to setup 2 factor authentication on my account

Hi everyone I  was going through the guide for 2 factor authentication https://www.airbnb.com/help/article/2842

 

But I am unable to see the banner or the option to setup 2 factor authentication, is this onlky available in some countries or for some hosts ? 

4 Replies 4
Jenny
Community Manager
Community Manager
Galashiels, United Kingdom

Hi @Jose5451 

 

Did you manage to get an answer to this elsewhere?

 

Jenny

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Hello, Same problem.  The link below gives very good detail on how to set up 2FA.  But the banner referred to isn't anywhere to be found.

I checked all the likely sections in Settings such as Personal Info,  and Logins and security, change Password.   My email and tel are verified so I'm not sure why I can't go to the next step.

Would you have a fix for this? 

 

https://www.airbnb.com/help/article/2842

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Andrew3532, welcome to the Airbnb Community Center!

 

Have you contacted the Support Team for their advice on resolving this issue? Here is the link where you can do that.

 

Please keep us posted on how everything goes.

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Andrew3532
Level 1
Reston, VA

The banner to set up 2FA isn't appearing for me either. I tried a couple different browsers.  Was anybody able to get it resolved?