Share screen

[Rachel3406]

Has anyone every been asked on the Airbnb help centre to share the screen. On the help centre I asked how I could set a discount of 2 nights, so they said to share screen and then they would show me. When we did this the person said they couldn't do a discount for 2 nights, it had to be 7 nights. Why could they not tell me this before screen sharing. I think I've been scammed

[Rebecca]

Hi @Rachel3406 👋

I'd like to understand this a little better - was this when you were speaking to Airbnb Support? 

[Rachel3406]

Yes, id messaged the Airbnb support. The screen sharing thing has made me feel a little nervous. But now ive been told that they can only see the Airbnb page you're on. 

[Rebecca]

That's great to know @Rachel3406. If you're ever concerned and want to see activity on your account you can do so, by following the steps here: Review recent logins

If you recognise your past logins, great! If something looks unfamiliar, you can learn more about what to do if you think your account has been accessed without your permission.

I hope this helps 😊