Stats View not updating.
Answered!
08-04-2016
02:21 PM
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08-04-2016
02:21 PM
Stats View not updating.
In the Stats tab, my views statistics haven't updated. It says data is delayed for 3 days but last view stat is on April 2.
Anyone experiencing the same problem?
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Top Answer
04-10-2018
04:24 PM
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04-10-2018
04:24 PM
@Jill381 and @JayandWayne0 It's a global problem. No one is getting the views updated. AirBnB is aware of the issue, but has given no timeframe for the fix.
86 Replies 86
09-04-2016
01:54 PM
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09-04-2016
01:54 PM
I am having the same no views since April 2 and I am also waiting for a review (not sure if the guest has had no time yet to give a review or if again it is the system). would be nice to have the first issue sorted.
09-04-2016
01:54 PM
09-04-2016
02:20 PM
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09-04-2016
02:20 PM
I think there is a bug, I have a reservation last April 5 and it should register atleast 1 view. Hope someone from the tech read this!
09-04-2016
02:20 PM
09-04-2016
07:28 PM
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09-04-2016
07:28 PM
We are having the same problem
09-04-2016
07:28 PM
10-04-2016
12:26 AM
![Pero1 Pero1](https://a0.muscache.com/im/users/4490188/profile_pic/1367565322/original.jpg?aki_policy=profile_x_medium)
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10-04-2016
12:26 AM
In the Stats tab, my views statistics havent updated. It ssays data is delayed for 3 days but last view stat is on April 2. I have not had not even one inquiry over the past 7 days. How can we get in contact with tech support?
10-04-2016
01:24 AM
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10-04-2016
01:24 AM
The Airbnb technical is working on this right now.
Hopefully the problem will be fixed soon!
10-04-2016
01:24 PM
![Gillian15 Gillian15](https://a0.muscache.com/im/users/2562436/profile_pic/1339181778/original.jpg?aki_policy=profile_x_medium)
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10-04-2016
01:24 PM
Are you 100% sure? It is taking a long time.
A place must speak to my heart and touch my soul!
10-04-2016
01:24 PM
08-09-2016
02:52 AM
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08-09-2016
02:52 AM
hello, anyone from airbnb listening? this is a long list of bad experiences by hosts. this is a CRY FOR HELP.
08-09-2016
02:52 AM
10-04-2016
01:25 AM
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10-04-2016
01:25 AM
Precisely the same with me. I had previously been receiving 1 inquiry per day (on average), and now I haven't received any in well over a week.
10-04-2016
04:57 AM
![Alex-and-Rafael0 Alex-and-Rafael0](https://a0.muscache.com/im/pictures/user/cfc21da3-4ad1-493f-90ad-67b20712dd88.jpg?aki_policy=profile_x_medium)
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10-04-2016
04:57 AM
same here. Nothing updated since april 2nd. However, I had inquiries and did get a reservation. Hopefully it will be fixed soon.
Tech support please update us
thanks
10-04-2016
04:57 AM
10-04-2016
08:13 AM
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10-04-2016
08:13 AM
The issue has been reported to Airbnb tech team, and hopefully will be addressed soon. It does not affect the inquiry or the reservation in any way - it's calculated after the fact.
10-04-2016
08:13 AM
10-04-2016
09:35 AM
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10-04-2016
09:35 AM
Yes, i have exactly the same problem from 2 of April.
10-04-2016
09:35 AM
10-04-2016
01:53 PM
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10-04-2016
01:53 PM
Same problem here!
10-04-2016
01:53 PM
10-04-2016
04:48 PM
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10-04-2016
04:48 PM
Me too and also been down since April 2. Rather wish someone at Airbnb would read what's being discussed on the community pages and chime in with some info on when it would be fixed!!
10-04-2016
04:48 PM
10-04-2016
10:54 PM
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10-04-2016
10:54 PM
I was wondering the same thing, so it is not just me. It seems the stats are not updating. Nothing since the 2 nd April
10-04-2016
10:54 PM
10-04-2016
11:19 PM
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10-04-2016
11:19 PM
Yes I've got same. My desktop view stats are not updated since 2/April. However, my ios app is updating. Curiously, my conversion of views to bookings has fallen off a cliff in this period (e.g. 60 views in March = 6 bookings whereas 0 bookings out of 51 views since start of April).
10-04-2016
11:19 PM
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