Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Divya94

I want to schedule a Quick Reply for the day after arrival, which is a template offered by Airbnb. However, the dropdown option to createBut the dropdown by Event does not work.I click on Custom Time the Event is greyed out and does not work. Any ideas on... Latest reply by Bhumika

I’m not sure why, but the guest who checked out today said that my place wasn’t good and seemed to find every excuse to complain and leave a low review. Here in Vietnam, it’s the rainy season, so insects like cockroaches can sometimes appear—even though I... Latest reply by Shelley159

Just noticed difficulty adding amenities using the desktop. The checkmark to add the amenity "sticks" and appears to finally take. Then when you check the listing, the amenity does not show and the amenities section reverts back to unchecked? This also ha... Latest reply by Oybek2

I haven’t received any post of letter my my is missing please help me out Latest reply by Rebecca

Hoping someone on here can help me get through to the technical team to resolve what is a very clear and obvious bug that unfortunately is currently diminishing our views and bookings. I've had to go through 3 ambassadors now with the first closing the c... Latest reply by Sharon1192

I’m beyond frustrated with Airbnb’s handling of a serious issue affecting my business. One of my listings was falsely delisted due to an internal Airbnb error, which was acknowledged by Airbnb support. Despite this, it's been over a month, and the listing...

I have had a "needs attention" warning on one of my listings for almost a year. This was related to one guest who had a minor issue with his stay and gave a 1 for check in and 3 for overall. Otherwise this listing is a 5 star. I am concerned that this ... Latest reply by Roger1055

I have only 1 property listed on Airbnb and Vrbo so I started using Lodgify few weeks ago and each time I connect iCal, my calendar gets blocked. Latest reply by Michael99

Adding Amenities currently sucks since the latest version where each amenity has its own JS-enabled saving endpoint.Most times it unsaves what you just added. So u have to readd the same amenity over and over again since it does not take the first time. P... Latest reply by Joan2709

Airbnb suspended our listing twice. Saying we had a duplicate listing, we appealed it because it was not a duplicate of a property with previous problems. The property was sold and the old owner deleted their listing and we created ours. They originally s... Latest reply by Bhumika