Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Preto2

Subject - I'm a host on Airbnb and I haven't been able to receive my payout for 3 months and I have been constantly pushed around by your Support Ambassadors for around 2 months. My name is Rubin ** and I'm a host on Airbnb and have hosted a place in In... Latest reply by Rushdy0

Hi I tried to reply to the question but the reply button was greyed out.Answer:Yes, I think this bug may relate to the new version of software, but since I don't work in QA at airbnb I cannot be certain. I would like to report a bug related to listing se... Latest reply by Bhumika

URGENT: Airbnb had the identity verification for me to complete, and once I uploaded my license, all my listings got suspended. I called Airbnb and I was told that my identification is approved, I got an email that all is good, but my listings are all sus... Latest reply by Nelli79

Hello, I have contacted Airbnb support regarding an issue I had with a customer, the chat has almost been frozen for over 48 hours, I only received one reply from an agent then it goes mute again. when I try to open a new case, it just takes me to the old... Latest reply by Paula

Hello AirBnB staff, if you are reading this. I would like to let you know that: - Your instructions for where to find the URL to synch a Google calendar with AirBnB are out-of-date. - There seems to be a bug with pricing at the moment, where when you... Latest reply by Shanna5

Hi, I hope you are doing well. I'm trying to look for the past functionality that let me check the total amount that I was paid each year, in part, to make a comparison. Furthermore, I did found there's a button inside “Earnings” that says “Yearly earning... Latest reply by Shanna5

Please help, our airbnb home was unlisted by airbnb while an unsafe report was filed. We, after much calling found it was for our side outdoor steps being different sizes could be unsafe (concrete steps, one is a deeper step then the other). The saftey te... Latest reply by Paula

Can someone explain how this behavior is normal / expected?Trying to send a change request to a guest and this is extremely confusing. Here is a video showing the bug:https://www.dropbox.com/scl/fi/6rdgku9r7fkepambv9yqo/Screen-Recording-2024-04-26-at-12.1... Latest reply by Shanna5

Hi All:Anyone else notice their number of reviews suddenly wrong? All of a sudden the number of reviews are less than they should be on the listings? Also, a new listing had 3 reviews on the search thumbnail (which is correct), but when clicking onto th... Latest reply by Joelle43

Hello, I need some help with my listing. I don’t understand what is going on. I had my listing suspended for like 10 days and I finally got the email saying that after reviewing your account your listing is reinstated and active. I was so happy and went t... Latest reply by Marino85