Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Mitchell248

I had a bad airbnb customer. I left a review and asked for extra cleaning money. I was told there was a complaint but they will not let me know what the problem is so I can fix it. I'm suspended and no one will tell me what the saftey issue is. I can't... Latest reply by Bhumika

I have just spoken with airbnb after failing to receive payment within 3-5 working days. They have confirmed that 10 days this is normal for guests staying over 30 days. Is this the experience of other hosts? It seems ridiculous to hold on to payment or t... Latest reply by Elias211

I had a request/inquiry for a 90 day stay (approx 23,000. 00) they have no reviews and are from another country. I’m of corse YES!$$$ but I have not accepted something is telling me it’s a SCAMMER. Has anyone else had this experience? Latest reply by Fred13

Is there an option to see at which hours during the day the listing gets more views? It would be quite useful to know that kind of statistics. Latest reply by Sudsrung0

When is the address sent to guests? I thought guests received it upon booking however I have a guest reaching out to me saying they haven't received it. Latest reply by Emiel1

With the new update the trip length function doesn’t seam too intuitive to access via app calendar. I had to go to a separate listing to get to “Booking Settings” then “Trip Length” setting. it used to be accessible right from the calendar. And even chan... Latest reply by Bhumika

I have my first guest but the price is pretty weird, with Malaysia RM 490, the first 3 clients get 20% and 15 % VAT. but the price list out as RM 441 + 15 % VAT. RM490 after 20% should be RM 398 right? even if I add on 3 % from Airbnb hosting still doesn'... Latest reply by Mike-And-Jane0

I have noticed that the GST that is now being collected as of July 1, 2022 in Canada is not being calculated in the "Occupancy Taxes" column of the download CSV file. It is only showing the MRDT/PST that is collected by AirBnb. I would like to be able t... Latest reply by Heather14

I am curious if it will impact my Airbnb visibility if I change the name of the property prior to having my super host status? It seems of the two properties I manage the property without a pool is renting much better this fall and winter. The House I’m t... Latest reply by Mike-And-Jane0

Is anyone else experiencing a low for bookings and inquiries? Latest reply by Sudsrung0