What hosts are saying

    How do I refund someone who cancelled the first day of their stay? I tried, and there wasn't an option I could find since their stay had "started". She was very polite and only cancelled due to the ice storm we got last week. Thanks for your help, Karol Latest reply by Emilie
    Hi Everyone, I have been trying to get help from customer support for the past 24 hours unsuccessfully. We were going to launch our new listing today and have a big influencer visiting and Airbnb just keeps giving us an error message for our STRA. I have ... Latest reply by Joan2709