What hosts are saying

    Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Rebecca
    Airbnb’s star system is flawed as is their policy on removing reviews based on a flawed star system. The star rating SHOULD be based on the average of stars given in the specific areas. It doesn’t make sense that a guest can give 3s, 4s, and 5s in specif... Latest reply by Frances52
    Every time I manually message a guest there seems to be an automated message sent directly after. I'm not sending these messages and I don't have any scheduled messages so where are they coming from? Latest reply by Lorna170
    Hi all! I am the only Airbnb host in our tiny village in the UK (thats why I know I'm the only one!) Despite being a superhost for 10 years, I have just discovered my listing does not appear if you simply type in the name of the village "Chrishall"! I ha... Latest reply by Helen31
    So, my listing was suspended for five days, upon three reviews. Review nr1:Two days after my listing was suspended, Airbnb deleted this review. I did ask to delete about four days before my listing was suspended but they refused at that time. Now, when my... Latest reply by Joan2709
    Hi although I am advertised with air bnb I now provide a self catering apartment and not bed and breakfast I am having difficulty in listing this can someone please call me on the phone number logged with you Latest reply by Helen3
    Hi, I just started using Airbnb. I live in Pacifica, California, 20 minutes from San Francisco. The listing is a studio on the ground floor. My home is above, and I live here with my partner, son, and small dog. Do you think I should mention possible n... Latest reply by Lyssa467